UBM India is the organizer of CCDCI - 2008. CCDCI is the exhibition and conference, which creates a platform to cover all key aspects of Call Center function, therefore the objective, is to target all key players within the Service Provider, End Customers, Infrastructure Provider, Call Center Software Companies, Equipment Suppliers, Quality Consultants, HR Consultants, Fund Managers, Government Agencies and International Buyers.

The Multi Track sessions are arranged in a manner keeping in mind all the aspects of the Call Center operations and delivery management. So the line managers, middle level managers, functional heads and business heads will get valued information to their individual process and delivery requirements.